All orders are shipped via Canada Post (USPS in the United States). Orders shipped within Canada are provided a tracking number. US orders do not have a tracking number, a tracking number can be provided for an additional fee (please pick this option at checkout). International orders outside Canada and the US do not have tracking. Please contact us for a quote for tracking. We cannot change the shipment method after you order, please chose the shipping option you would before you check out.
Shipping times vary. Typically shipments to the US arrive in 1.5-2 weeks. This is not a guarantee and you expect delays during the holiday season. For orders going outside of North America the shipping time is typically 2 weeks. And again you can expect delays during the holiday season.
The fit is not perfect?
We are happy to accept exchanges. Please contact us within 3 days of delivery. Items must be shipped back to us within 7 days of delivery. The buyer will be responsible for the shipping fees associated with the exchange. All merchandise must be in unworn condition.
We do not accept returns or cancellations.
The following items cannot be exchanged: sale, custom or special orders. Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for any on sale items, custom or special made orders or personalized orders. Items on sale are final sale and cannot be exchanged.
But please contact us if you have any problems with your order.